Contact information

 

📞 Contact Us – Unthreaded Keepsakes

Welcome to Unthreaded Keepsakes — where every graphic tells a story, and every thread is crafted with heart. Whether you're a first-time customer, loyal repeat shopper, or fellow small business looking to connect, we're here to help!

We’re a small, handmade apparel and transfer shop proudly based in Hubbard, Ohio, USA. Everything we create is done with care — from design to delivery — and we take great pride in offering personal customer service that’s as genuine as our products.

🧵 Who We Are

You may find us listed online under any of the following shop names or usernames:

  • Unthreaded Keepsakes (official brand name)

  • Unthreaded Keepsakes Shops (used on third-party platforms)

  • @unthreadedkeepsakes (our most-used social handle)

  • UnthreadedKeeps (used on platforms with character limits)

All of these belong to us — same team, same shop, same handmade heart.

📬 Primary Contact Information

📧 Email

unthreadedkeepsakes@gmail.com
Best for all inquiries, including:

  • Order updates or concerns

  • Custom or bulk requests

  • Collaboration, wholesale, or media inquiries

📩 Please include your full name and order number in your message if contacting us about a purchase. Expect a reply within 24–48 business hours.

☎️ Phone / Text

(234) 233-4548
You’re welcome to call or text us during our business hours. For fastest support, texting with your order number is preferred. Voicemail responses may take longer.

📍 Mailing / Business Address

Unthreaded Keepsakes
Hubbard, OH 44425
United States

🛑 Note: We are an online-only business at this time. We do not currently offer local pickup or in-store shopping.

🛒 Where to Shop with Us

✅ Official Storefronts:

Your orders are safe, secure, and processed with love no matter which shop link you use.

💬 Social Media Directory

We’re active across many platforms to meet you where you scroll, shop, and share! Feel free to follow us, message us, or tag us in your orders.

🌐 Main Pages & Brand Profiles:

📲 TikTok Accounts (Various Product Lines & Content):

🎀 Facebook Groups & Pages:

🕒 Customer Service Hours

We are a small team and respond as quickly as possible during business hours.

Operating Hours:
🕘 Monday – Friday: 10:00 AM – 5:00 PM (Eastern Standard Time)
📅 Closed weekends and all U.S. holidays

Messages received after-hours will be addressed the next business day in the order received.

📦 Order & Support Help

To streamline your support request:

  • Always include your full name and order number

  • If reporting a damaged or incorrect item, include clear photos

  • Contact us within 5 days of delivery for resolution support

For full policies on returns, exchanges, or shipping, please visit:

❤️ Let’s Stay Connected

We're more than a brand — we're a creative community of small-biz supporters, bold-shirt lovers, and transfer junkies. Come hang out with us, shop live, share your pics, and get inspired.

Thank you for shopping small and trusting Unthreaded Keepsakes with your one-of-a-kind style!